Accessibility statement

Our commitment

Accessibility Statement for uwslondon.ac.uk

The Education Group (London) LTD is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

The Education Group (London) LTD takes the following measures to ensure accessibility of uwslondon.ac.uk:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Assign clear accessibility targets and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. UWS London is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes.

Feedback

We welcome your feedback on the accessibility of uwslondon.ac.uk. Please let us know if you encounter accessibility barriers on uwslondon.ac.uk:

We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

UWS London is designed to be compatible with the following assistive technologies:

  • Google Chrome Version: 81.0.4044.92 with assistive technology: UserWay.org Version: 1.2 on operating system: macOS Catalina Version: 10.15.1
  • Google Chrome Version: 81.0.4044.92 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 10 Version: 1903
  • Google Chrome Version: 81.0.4044.62 with assistive technology: UserWay.org Version: 1.2 on operating system: iOS 13 Version: 13.3.1
  • Google Chrome Version: 81.0.4044.96 with assistive technology: UserWay.org Version: 1.2 on operating system: Nougat (Android 7.0 & 7.1)
  • Safari Version: 13.0.3 with assistive technology: UserWay.org Version: 1.2 on operating system: macOS Catalina Version: 10.15.1
  • Safari Version: 13.0.3 with assistive technology: UserWay.org Version: 1.2 on operating system: iOS 13 Version: 13.3.1
  • Internet Explorer Version: 11.0 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 10 Version: 1903
  • Internet Explorer Version: 11.0 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 8.1, Windows RT 8.1
  • Edge Version: 81.0.416.53 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 10 Version: 1903
  • Edge Version: 45.2.2.4930 with assistive technology: UserWay.org Version: 1.2 on operating system: Nougat (Android 7.0 & 7.1)

uwslondon.ac.uk is not compatible with:

  • Internet Explorer Version: 10.0 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 8, Windows RT
  • Internet Explorer Version: 11.0 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows 7
  • Internet Explorer Version: 9 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows Vista
  • Internet Explorer Version: 8 with assistive technology: UserWay.org Version: 1.2 on operating system: Windows XP

Technical specifications

Accessibility of uwslondon.ac.uk relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript


These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of uwslondon.ac.uk, there may be some limitations. Below is a description of known limitations, and potential solutions.

Please contact us if you observe an issue not listed below.
Known limitations for UWS London:

1. Downloadable PDFs:

Downloadable PDFs might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We are committed to updating legacy files and aim to have compliance by 2021. Please contact: systems@teg.london for support.

2. Videos closed captioning:

Videos, whilst having English subtitling may not have closed captioning available. We are committed to updating legacy files and aim to have compliance by 2021. Please contact systems@teg.london for support.

Assessment approach

The Education Group (London) LTD assessed the accessibility of uwslondon.ac.uk by self-evaluation.

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 30 business days. You are entitled to escalate a complaint to The Education Group (London) LTD, should you be dissatisfied with our response to you.

systems@teg.london

This statement was created on 17 April 2020 using the W3C Accessibility Statement Generator Tool.

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